Guiding principles

In all areas of the business, we are led by a set of guiding principles that focus on achieving the best results for our stakeholders.  In our work, we share a mission to provide:

• A safe environment for the residents and staff of our operator partners
• Superior value and security for our investors
• Sustainable growth for the operators we partner with
• Positive social value from investing in the healthcare and care sector
• An inclusive and supportive environment for all our people

The guiding principles of the Company are:

• Client Focus: our clients’ interests come first
• Responsible and Sustainable Investor: we take our social corporate responsibility seriously and wish to be a positive ambassador and agent for change within our industry.  We promote positive social outcomes by backing the highest quality operators and fund real estate that provides a great environment for residents and staff.  In the wider community, we work directly with charities focused on overcoming social inequality in our sector.  We strive to use natural resources responsibly, and prioritise environmental protection through effective monitoring and management of sustainability risks
• Integrity, Transparency, Discretion: we take confidentiality of information very seriously and have in place clear and robust corporate governance.  We demonstrate the highest standards of integrity and transparency in business and regulatory compliance
• Superior Returns Through Alignment: our goal is to provide superior returns for our investors in a way that is sustainable for our operating partners through alignment of interest
• Reputation: our reputation is one of our most important assets, which we will always work hard to protect and enhance
• Professional Excellence: we strive to achieve the highest professional standards; we are dedicated and work hard
• Creativity and Innovation: we take pride in our flexible and creative approach to solve complex situations; we put product innovation at the centre of our business
• A Diverse, Collegiate and Collaborative Team: we believe teamwork and diversity are key ingredients for success, and prioritise safe working conditions and fair treatment of employees.  We are governed by a principle of meritocracy, and encourage professional growth and personal development for all our people